{"id":474,"date":"2020-09-07T09:06:36","date_gmt":"2020-09-07T09:06:36","guid":{"rendered":"https:\/\/ecolifeherbal.com\/?page_id=474"},"modified":"2020-09-07T09:06:37","modified_gmt":"2020-09-07T09:06:37","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/ecolifeherbal.com\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\n<p><strong>Returns<\/strong><\/p>\n\n\n\n<p>Items must be returned\nor exchanged within 30 days of your purchase.<\/p>\n\n\n\n<p>To be eligible for a\nreturn or exchange, your item must be unused and in its original packaging. You\nmust also provide your receipt or proof of purchase.<\/p>\n\n\n\n<p>Perishable goods such as\nfood, creams etc cannot be returned. Gift cards are also non-refundable.<\/p>\n\n\n\n<p>Please do not send your\npurchase back to the manufacturer.<\/p>\n\n\n\n<p>There are certain\nsituations where only partial refunds may be granted (if applicable, and\nsubject to our discretion). This includes:<\/p>\n\n\n\n<ul><li>Any item not in its original\n     condition, is damaged or missing parts for reasons not due to our error.<\/li><li>Any item that is returned more\n     than 30 days after delivery.<\/li><\/ul>\n\n\n\n<p><strong>Refunds\n(if applicable)<\/strong><\/p>\n\n\n\n<p>Once your return is\nreceived and inspected, we will send you an email to notify you that we have\nreceived your returned item. We will also notify you of the approval or\nrejection of your refund.<\/p>\n\n\n\n<p>If your return or\nexchange is approved, your refund will be processed, and a credit will automatically\nbe applied to your credit card or original method of payment within a certain\namount of days.<\/p>\n\n\n\n<p><strong>Late\nor missing refunds (if applicable)<\/strong><\/p>\n\n\n\n<p>It may take some time&nbsp;before your refund is\nofficially posted due to processing time. If you haven\u2019t received your refund,\ncontact your bank or credit card company.&nbsp;<\/p>\n\n\n\n<p>If you have done this\nand have not received your refund, please contact us at support@ecolifeherbal.com.<\/p>\n\n\n\n<p><strong>Sale\nitems (if applicable)<\/strong><\/p>\n\n\n\n<p>Only regular priced\nitems may be refunded. Unfortunately, sale items cannot be refunded.<\/p>\n\n\n\n<p><strong>Exchanges\n(if applicable)<\/strong><\/p>\n\n\n\n<p>We only replace items if\nthey are defective or damaged. If you need to exchange a product for this\nreason, please send us an email at support@ecolifeherbal.com and we will\nprovide you with an address to send your items to.<\/p>\n\n\n\n<p><strong>Gifts<\/strong><\/p>\n\n\n\n<p>If the item was marked\nas a gift when purchased and shipped directly to you, you\u2019ll receive a gift\ncredit for the value of your return. Once the returned item is received, a gift\ncertificate will be mailed to you.<\/p>\n\n\n\n<p>If the item wasn\u2019t marked\nas a gift when purchased, or the gift giver had the order shipped to\nthemselves, we will send a refund to the gift giver.<\/p>\n\n\n\n<p><strong>Shipping<\/strong><\/p>\n\n\n\n<p>To return your product,\nplease mail your product to the designated address that will be provided by us\nupon request.<\/p>\n\n\n\n<p>You will be responsible\nfor paying for your own shipping costs for returning your item. Shipping costs\nare non-refundable. If you receive a refund, the cost of return shipping will\nbe deducted from your refund.<\/p>\n\n\n\n<p>Depending on where you\nlive, the time it takes for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p>If you are shipping an\nitem over $75, you should consider using a trackable shipping service or\npurchasing shipping insurance. We can\u2019t guarantee that we will receive your\nreturned item.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns Items must be returned or exchanged within 30 days of your purchase. To be eligible for a return or exchange, your item must be unused and in its original packaging. You must also provide your receipt or proof of purchase. Perishable goods such as food, creams etc cannot be returned. Gift cards are also [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/ecolifeherbal.com\/wp-json\/wp\/v2\/pages\/474"}],"collection":[{"href":"https:\/\/ecolifeherbal.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecolifeherbal.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecolifeherbal.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ecolifeherbal.com\/wp-json\/wp\/v2\/comments?post=474"}],"version-history":[{"count":1,"href":"https:\/\/ecolifeherbal.com\/wp-json\/wp\/v2\/pages\/474\/revisions"}],"predecessor-version":[{"id":475,"href":"https:\/\/ecolifeherbal.com\/wp-json\/wp\/v2\/pages\/474\/revisions\/475"}],"wp:attachment":[{"href":"https:\/\/ecolifeherbal.com\/wp-json\/wp\/v2\/media?parent=474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}